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  1. #1
    Join Date
    Jan 2006
    Posts
    3

    Be careful with cingular wireless cell phone service

    Went online with cell phone service cingular wireless in dec. of 2005. Everything froze and I then received a bill for 1000.00 for online service.Phone froze connected online for two days. I did not know this. Called them, they were rude and said it was my problem. Yeah well it was their phone and their service that froze. They said they would knock off 200 but I still had to pay $800.00 because the phone froze. Be careful with this company. Is there anyone I can contact about this to help me get my money back?

  2. #2
    Join Date
    May 2004
    Posts
    45

    Re: Be careful with cingular wireless cell phone service

    Could you contact the phone manufacturer or go online to see if others have experienced this problem with the make/model of phone you have? If others have had this happen to them, there may be something to your problem.

    If not, I guess the logical argument is that the phone owner should check the phone periodically to make sure it is okay, and if not, switch off the phone and/or contact the company immediately.

    (I say this as a current Cingular customer who was switched over from AT&T wireless. I've never had a problem with service and Cingular has never been rude to me at all.)
    Last edited by zirchowvii; 01-19-2006 at 06:00 PM.

  3. #3
    Join Date
    Aug 2005
    Posts
    811

    Re: Be careful with cingular wireless cell phone service

    too much missing from the story to know if its a scam or not

    what "plan" did yo ugo with?
    did you leave your phone on?
    Did you accidentaly hit your phone and it auto dialed a number?
    Did you call Long distance but your plan didn't cover it?

    Again, too much missing from the original story to say if its a scam or not

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