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Thread: Lioray clothing

  1. #1

    Lioray clothing

    I ordered a skirt from this company and when it arrived, it was the wrong one. I checked the company's return policy on their website and they said that returns were possible within 14 days of receiving the item, and that the customer would not be asked to cover return shipping fees in the case that the company was at fault. I emailed the company and asked them for the return address as per the instructions in their return policy. They then sent me a series of emails trying to wheedle me into just accepting the item because they said it would be costly for them to pay for the return shipping. I said I would just accept a refund but they said they would only send me 20%, and offered me in different emails 30% and 10% discounts on future orders on their website. I would be happy to share the original emails if it could help others not to fall for this scam.

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