Although it is not clearly stated on website, this "company" is based in China. I paid for a product (more than $90 US dollars). Waited for the product... After several weeks I was sent something much cheaper and completely different from what I ordered. I'm talking about shoes here. I ordered boots they sent me slippers. I didn't know this is a company based in China until I saw the package address slip. Joke's on me. I attempted to contact the company (email option only) and of course, no response.