This scam company/website claims to help customers buy from popular chinese websites such as Taobao, and then ships them from their chinese warehouse to anywhere in the world.

The contact person goes by the name of "Alice", it is unknown whether that name is real or fake. The website looks professional, they are responsive in their emails up to the point of payment. They will not accept paypal, but requests you pay via Western Union or direct bank deposit (to an individual). Once payment goes through, they go completely silent. They neither respond to your emails nor ship the goods. You lose all your money.

I know of some people getting follow up emails asking for more money because items were too heavy. None of these people, as far as I know, ever received the goods they paid for.