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  1. #1
    Join Date
    Apr 2017
    Posts
    1

    South Point Hotel Las Vegas

    We had our Delta flight canceled at the decided to set us up here for 3 days until the next flight out. My wife was in jeopardy of losing her job, my daughter was home alone, my medication was running out and could not be re-perscribed. Day 2 we got locked out of our room. They told us Delta had not sent the room comp for the next day. They then refused to wait and charged us for another night which we had no choice but to pay. They did not make up for it in any way and showed no empathy. This is one of the worst customer service experiences in my life!!!! Even management couldn't help! Do not go here!

  2. #2
    Eliot Guest

    Re: South Point Hotel Las Vegas

    I feel your pain so much! This hotel is a disaster! I planned a trip to Vegas with my wife for holidays this summer to see her favorite Cirque du Solei provided by https://best-vegas.com/cirque-du-soleil/ and decided we are going to stay at this hotel. The service was below zero, on the second day od our stay when we arrieved back from the show we couldn't get into the room and access our clothes and basically all our things. It took 2 hours to solve the problem, we were high key disappointed. Though the show was amazing, it felt like we wasted the energy on dealing with hotel staff.
    Last edited by Unregistered; 07-03-2018 at 08:12 AM.

  3. #3
    Join Date
    May 2018
    Posts
    227

    Re: South Point Hotel Las Vegas

    I was in commandment and in one hotel I caught into one problem. In the hotel, the restaurant had many complaints about already slightly spoiled products. Of course, I complained to the manager, but since I work in this area I treated them with understanding. Itself after all recently changed Commercial refrigerators units at myself

  4. #4
    Join Date
    Jun 2019
    Posts
    2

    Re: South Point Hotel Las Vegas

    It's important for hotel companies to have some special programs that will make their work easier and better. Thanks to such products my hotel started to do everything faster. For example, you may click here to look at them and read some additional information about it.

  5. #5
    Join Date
    Feb 2006
    Location
    Houston
    Posts
    215

    Re: South Point Hotel Las Vegas, have a go to hotel for las vegas

    have a go to hotel for las Vegas. if Delta airlines did not have a specific hotel as part of the delay where the offered a room at a special rate or that delta offered to pay then have a go to hotel for emergencies. I like the Westgate that is close to convention center with its own airport shuttle and close to monorail rooms for a bout $80/night has good business center also small pool and small casino no celebrity chefs but good steak house and one of the last floor shows in town. others like Tuscany suites it is off strip but still very good quiet. so unless they force you to go to South point consider Westgate with its own airport shuttle or Tuscany Suites off strip both are about $80/night and good steak house reasonable very decent especially in an emergency. have a go to hotel for an emergency

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