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  1. #1
    Join Date
    Sep 2014

    Life Time Fitness

    I complained that the cell phone policy was not being enforced after having cell phone aimed at me as I put on clothes and after I saw man "texting" at the dry off area. After filing BBB complaint and contacting channel 8, Life Time said they will enforce their policy per the contract, per the 1 lonely sign on the wall saying no cell phones, and send out reminders to members so to protect all members. However, 2 months later, they abolish their no cell phone policy saying it cannot be enforce, because it would be too hard to enforce.
    Life Time never intended to enforce the policy, my experiences and concerns are not of their concern, and therefore they are Not taking affirmative steps to protect against privacy rights violations. Below you will see what this means, I believe cancelling their No Cell phone policy instead of attempting to enforce it, is reckless, and families are unaware of their environment. I want to make the locker room a safer place for myself and members of all ages.

    NEW Cell Phone Policy AS long as no Nude Man/boy pics in Locker Room, can talk or text on cell phone, even aim the phone at them, just don't photo!

    NEW Cell Phone Policy AS long as no Nude Man/boy pics in Locker Room, can talk or text on cell phone

    Life Time Athletic LTF Cell Phone Locker Room Policy
    Life Time Athletic Allows Cell phones in Men's Locker Room at lockers, sinks, towel dry off area near hot tub, just don't take pictures or video. Men/Boys of all ages naked. LFT life Time Athletic Summerlin Las Vegas NV 89135
    YOU Can use cell phones in men's room with OTHER men and boys naked in front of YOUR cell phone, IT IS totally allowed. - new policy after I complained risk of child pornography with men sitting at the towel dry off area and at sinks holding up cell phones. Cell phones with capabilities to photo on each side like an IPHONE 5.

    They were going to enforce their no cell phone ban due me bringing awareness, but they did the complete opposite and lifted the cell phone ban; making a reckless decision, providing even greater privacy violation risk abuse to members and their children.

    Life Time Fitness has always had a NO CELL PHONE policy to protect privacy of members of all ages in men's locker room, and in August 2014 they lifted the ban and changed their policy as I (on July 17, 2014) requested more than 1 sign up (picture below), (they have 12 slippery and wet signs), I Had cell phone pointed at me as I put on my underwear, and observed cell phones pointed in direction of minors who were wearing nothing.

    I, like everyone else, see phones used by many, and people of all ages are in front and no one knows if their video or pictures are being taken.

    They never tried to enforce the policy, and I see men at the towel dry off area and at the lockers and at the sinks hold up cell phones, and members of all ages can be photographed. Do you want your family member or yourself photographed? I'm not comfortable with this, I complained, and they said they would correct the problem, only to make it even easier for privacy violations of male members.

    Instead of enforcing their policy after my concern July 17 meeting, they are changing their policy, making even a greater risk, new policy as long as pictures are not being taken you can use your phones; however those taking pictures are sly.
    Effective June 20, 2014 (Policy on Web but will be newly changed to protect the gym, not the member, cannot prove if pic/video is taken, can not get cell phone from another unless you have a court order, they KNOW this!
    Cell Phones and Other Mobile Devices. You may not use mobile devices to place calls in any locker room, sauna or steam room. Please use common courtesy when using mobile devices in other areas of the center.

    Per legalzoom articles smile-youre-on-my-cell-phone-camera-phones-and-privacy states difficult to determine if your picture is taken because you're unaware.

    THERE IS NO REASON TO PROVIDE AT LEAST A MINIMUM AMOUNT OF PROTECTION: Which if 100% saying and reasonably enforcing NO Cell Phone. I never seen them enforce policy, I was told they were to watch for theft (supposedly some members do not lock their lockers, and to keep eye on hot tub and steam room in locker room.

    We have rich members and business men as members, we tell the young ones to stop taking pictures.

    Truth: anyone can be a pedophile, or have desire to collect pictures of nude men and boys for personal use, or to submit to spy amateur websites. We donít know what anyoneís fetishes, sickness, or behaviors are by just looking at them.

    No one is taking pictures or video is Life Time Athletic reply. But if they are, just report it to us.

    You cannot guarantee this. The original NO Cell phone sign went up in Life Time Fitness Locker Rooms 5 yrs. ago when in a Life Time Fitness Gym, in MN, a woman taken a nude picture or another woman in the Lifetime Fitness locker room and posted it to internet. She never knew her picture was taken until posted to the internet as a joke, and she did not find this to be a joke or funny and sued Life Time Fitness, then the 1 sign No Cell Phone was posted in all the locker rooms, but I count 12 slippery and wet signs in the locker room. Life Time knows the risk in the locker room; they should do the minimum at least to protect members for privacy rights violations.

    By removing the No Cell Phone Policy, after Brian Frankwick (Gen Mgr. of Summerlin Las Vegas, and is also the Regional Mgr. of NV, AZ, and CA says he doesnít know what happens in the locker room, he doesnít go in there IS NO EXCUSE, I came forward, this blog is also making it known, Life Time has obligation to create a safe environment for children and men. They are more liable removing the policy given my experiences made known, and are more liable because they should know better and know the risks.

    Fathers and their sons are unaware of perverts photographing and videotaping them, Fathers and their sons are at Life Time to use the locker room for showers, hot tub, changing, and are not aware of the risk.

    PEOPLE ARE NOT AWARE OF OTHERS POTENTIALLY TAKING THEIR PICTURES, Often unaware of their environment, they just want to use the pool, locker room, have good family times, work on getting stronger and being fit.

    Their thoughts are ďitís family day, Iím with my sonĒ Father still showering or at sinks, son walking/running around spa area naked.

    APPLE I PHONE can take pictures on both sides of camera, appears as if youíre texting, but youíre taking pictures and videos, this is what it appears to be when men are sitting at the towel dry off area facing young boys and men coming out of the hot tub and from the locker area to/from the showers. I POINTED THIS OUT!!!!!

    OH, BUT MOST PEOPLE WOULD NOT DO CHILD PORNOGRAPHY OR FILM SAME SEX NUDE MALES in the LOCKER ROOM: When privacy violation is committed, it is 100% to that person, and maybe 50 people on their phones are not taking pictures, but who is to say if the 51st person or the 10thperson has taken video or pictures of members? I had a cell phone pointed right at my butt as I put on my underwear at my locker at Life Time Fitness and turned around and saw the guy holding the phone.

    How do you determine that most members, or all members are aware of the risk of cell phone use? How do you agree cell phone ban should be lifted, obviously immediately after my complaint, my true legitimate concerns and experiences affecting everyone's safety? Is it the cost of the signs? extra time to send out free email reminders, or initial hassle to have attendants remind members to be respectful in protecting other member's privacy? Life Time Athletic made NO attempt to enforce their No Cell Phone Policy, nor to implement the outline per their legal department 7/29/14 email to me (attached at end of blog).

    The posting of the signs themselves will lead to members assisting in policing each other.

    BUT NO ATTEMPT was MADE in enforcing their long standing cell phone policy at my gym's locker room.

    Having no cell phone policy and enforcing it will make those using or attempting to use cell phones to be easily visible.

    If everyone has a phone, those with bad intentions will be better hidden; they would not be out of place holding a phone. Their goal is to take pictures, and they will be clever.

    Our members will quit if we donít remove the cell phone ban:

    Oh, ok, itís ok to do child pornography and photo men and boys to keep possible 300 members happy out of a possible 5000+ members.

    Just go outside of the locker room to use your phone. People are not going to quit in masses over this if they are made aware of the risks to others.

    Use the locker room to get changed and showered, not to do executive business around naked men and boys. Get Real, and be sensible.

    A lot of men do not like to be naked with phones pointed at them or their nude children for concern of privacy rights violations. One member said if a picture is taken, and you are actually aware, it takes a court order to get the phone.

    When I talk with members, they say they donít like it, itís creepy with all the phone use, itís not right, itís not safe. I donít want my child to be videod; you donít know what people are doing with their phones. I spoke to a Las Vegas Judge who is also a member, and he said there's signs No cell phones, can't people wait 5 minutes. Another member said it's risky, they can wait 15 minutes, no one needs to be on their phones in the locker room.

    Members can use their phones prior to entering the locker room or briefly leave the locker room to use their phones. There are 12 Slippery and Wet signs, there was only 1 No Cell Phone signs.

    From: "Duane Wyland"
    To: "Brian Frankwick"
    Cc: "Michelle Mortensen" , "Julie Schuh" , "ryan.luecke@thefirstbbb.org"
    Subject: requesting update. case id, 57282407
    Date: Sun, Jul 27, 2014 9:30 AM

    Dear Brian,

    Just following up on the July 17th meeting, I have not seen any changes yet.

    I went to the gym yesterday (Saturday) July 26, and there was an older man using smart phone facing me, holding out the phone towards me, while I'm in my underwear, and there were many children around being Saturday and pool use time as you can imagine.

    Again, there's the sign no electronic devices at the coat check entering the locker room, and it's in the contract, and on the web about the no cell phones/electronic device policy, and he didn't even have the courtesy to even face the lockers, he was facing me.

    I spoke to the onsite attendant named Griffin, asking him the policy on cell phones, AND he said yes you can use them in the locker room, he then asked his manager Lee yesterday July 26, learning no cell phone policy, at one point he initially pulled out his phone to check a text when we first started talking.

    In the lounge in the locker room, and as you know the lockers cradle the lounge, there was even a Life Time food service employee in uniform on his phone texting (texting that we know of).

    Just would like to follow up, when will the 2 new signs be posted, when will the email blast go out to members on the policy, and when will staff enforce policy.

    On Tue, Jul 1, 2014 at 9:26 AM, Duane Wyland wrote:

    I appreciate this.

    I spoke with Brian Frankwick directly June 12, and he said he would take care of everything and enforce policy, and to confront the employee who was breaking the policy.

    June 26, I left message after the 2 incidents back to back this day, I'm putting on underwear and a guy was 1 foot from me with a cell phone.

    Brain Frankwick had Paul Grosskereutz (sales mgr.) call me June 27, Paul says "I understand you have a problem in the locker room" he gave no solution nor said what he would do to enforce the policy nor was sympathetic.

    I again gave 3 solutions:

    -Post signs near hot tub and sinks

    -send out email reminder of no cell phone policy in spa and locker area

    -have attendants tell members to put their cell phones away (even employee use their phone)

    Paul G says we need corporate permission to post more signs and he cannot do this, he said emails will not be read. He didn't say he was going to have the attendants enforce the policy. He just wants me to call him each time I encounter someone on a cell phone. CRAZY.

    The Life Time Policy of no cell phones IS on the internet.

    I call Amy at Corporate in Minnesota and filed complaint. They said they will enforce the policy, policy exist for a reason, they will contact Summerlin Location.

    I'm not the only one uncomfortable with all the cell phones being used in the locker room, and no one can say if video or pictures are being taken or not, there ARE web sites with locker room spy videos and pictures posted, and a friend from L.A. says everyone is afraid of ending up on the internet, and have towels wrapped around them or change in toilet stalls.

    I just want them to enforce their policy.

    Duane Wyland

    THIS below, is the email from Life Time Fitness July 29 2014 after July 17 meeting at Life Time Fitness in Summerlin, Las Vegas NV. Their legal dept. mistakenly said Arizona, it should be Nevada:


    Mr. Wyland,

    Your issues regarding the alleged ďcell phone policy infractionsĒ in the Arizona clubs have been brought to our attention. Please be assured that Mr. Frankwick and the Arizona clubs are working diligently with the Member Relations team of the corporate offices to ensure that the resolutions stated below, and agreed upon by both you and Mr. Frankwick, are being implemented. Your patience is appreciated during the implementation of these resolutions. Thank you.

    1) Add 2 additional signs in each locker room stating the policyÖone on the wall behind the sink bays and another in the towel dry-off area outside showers/spa/steam room.
    2) Electronic communication to all members restating the cell phone policy and expectations.
    3) Staff enforcement

    a. Re-introduce the cell phone policy during all club meetings.

    b. Re-publish the cell phone policy and have every AZ team member sign an acknowledge to confirm they all know and understand the expectations.

    c. Take corrective measures with team members in violation of the policy moving forward.


    Legal Department

    Life Time Ė The Healthy Way of Life CompanySM
    Life Time Fitness, Inc.
    2902 Corporate Place
    Chanhassen, MN 55317Main 952.947.0000

  2. #2
    Join Date
    Sep 2014

    Re: Life Time Fitness

    I'm in talks with different people, I think this is one for Chris Hanson "to catch a predator" or Anderson Cooper. Only if members were aware, or if even mothers knew.
    Anyways, I'm in talks with various people. It's about providing minimal affirmative steps to protect privacy rights violations, especially after complaints were made and ignored.
    Here is one great article from Jim Evans published on September 17, 2014, a follow up to a previous article:

    Again, a BIG thank you to Life Time for now allowing cell phones being used in at the lockers, sinks, and even the showers (yes now allowed freely), and aimed at anyone as long as no pictures or video is taken. Thank you!

  3. #3
    Join Date
    Sep 2014

    Re: Life Time Fitness

    October 8, 2014 at 3:30pm, I walked into a self-ie picture taken in the locker room. I was wet (now with underwear on), but was not in the picture, 5 minutes later I brought the locker room attendant, that I talk to a lot, Xerxes Aryan Sarfaraz, to that member who had taken the picture. What if it was a small naked child and was in the picture? Another man would probably been unaware another person taking a picture, and it's 3:30pm. The member confessed to snapping the picture to Xerxes. I'm seeing self-ie taken at this LTF locker room in Vegas on dating and pick up sites, so pictures are being taken, And they say no one is taking pictures. This all happened because they allow cell phone use, and now cell phone use does not looked out of place with him holding up his cell phone to take a picture. It would be less risky for privacy rights violations and more safe for all members of all ages, if Life Time Fitness enforced their NO Cell Phone Policy. I told Life Time Fitness all this in July 2014; after which they promised to make changes, but then they say "just tell us if anyone takes a picture, they can now talk or text on the phone."

  4. #4
    Join Date
    Sep 2014

    Re: Life Time Fitness, Steve Larson Chief of Operations at corporate, allows surfing, texting, email around nude men and nude boys in men's lockerroom

    I go to Life Time Fitness gym on Charleston Blvd, in Las Vegas since December 2011; itís 1 of 112 Life Time gyms bases out of MN. They donít enforce their No Cell Phone policy. Iíve talked with the Chief of Operations Mr. Steve Larson and he says itís a private gym, he can change the policy, and if Iím not comfortable with it, maybe itís not the gym for me. I told him, more people on cell phones, the more camouflaged one is to take pictures of others without anyone knowing, and if youíre allowing people to text and email, surf, set up blue tooth with cell phones in the locker room (and Life Time Fitness is allowing texting, surfing, email), you cannot say if or if not anyone is taking pictures, unless you can see the screen on their phone, and you cannot judge a person by the way they dress. Life Time fitness has posted 4 new signs but are not enforcing them, and they are saying clearly just not allowed to take or make verbal phone conversations and that cell phones cannot be in picture or video mode. This clearly missed the point when I sat in the menís locker room hot tub and watched a man sitting at the towel dry off area ďtextingĒ while a naked boy was walking by, and the father was either still in the showers or at the sinks. I could not tell if that man was texting or taking a picture of the naked boy. No one else seemed to care, including Life Time Fitness.

    I am currently in consultation with Senator Patricia Farley and Assemblyman John Hambrick regarding and requesting cell phone limits in locker rooms be added on Assembly Bill 49, since AB 49 involves intimate images, chief prosecuting officer of AB 49 is Attorney General Adam Paul Laxalt.















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