it was simple I noticed a website on the web called www.shine-goal.com,they had a phone my friend in a wheelchair wanted,so as it was his birthday,i sent for it..to be safe I sent it on a credit transfer,i never received goods,i never got a refund,i know they received payment as they told me.in total I lost 183 usd,which is a lot to me..the owner of the site is collar-lynn..she oviousley dosent care who she steals from.i checked this morning to see if the site is still going,and it is..my bank has tried to help with little success..any info from anyone would be great..i do have other info from my bank,as the companys info.