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  1. #1

    Working as a call center agent information

    There's alot of business scams out there. Alot of opportunities out there.
    People can be working as a call center agent from home can be a great gig.

    You may have heard about people taking paid surveys in
    the internet as well as people getting paid to write
    articles for other people. Also, you may have heard
    about using auction websites to earn some cash.
    Affiliate marketing is also a popular way for people
    to earn cash online. However, all these things are
    quickly becoming a thing of the past. Today, if you
    want to earn money from the internet, you will want to
    find out what the new forms of income from the
    internet are.

    First of all, you will see that people today are now
    looking at the internet as a tool to use to earn extra
    cash. In fact, some people even found a regular online
    business that earns them quite a lot of income to the
    point that they considered this as a full time career.

    The internet is full of great career and money making
    opportunities that you will surely want to take part
    of.

    If you have no idea what kind of online job you should
    try, then here is an example of a new way to make
    money online.

    By being a call center agent, you will be able to earn
    quite a lot of money. Basically, many companies today
    are now outsourcing their help desk or their customer
    support services. The fact that it is a lot cheaper to
    outsource and will free up more office space in a
    building, companies today are now looking for
    individuals to take the job as call center agents or
    as their customer support personnel.

    The great thing about this job is that you don├*t have
    to work in an office. What you just need is a computer
    or a laptop with an active internet connection,
    preferably broadband speed, and also a headset with
    microphone.

    Your job is to take incoming calls from people who are
    seeking help about the companies products or services
    or make outgoing calls to potential clients.

    The great thing about this job is that you will not be
    in a lot of pressure. You also need to have good
    communication skills as you will be dealing with other
    people. You also need to have a lot of patience as you
    will experience disgruntled clients who will complain.

    When you apply as an outsourced call center agent, you
    will be given the necessary software to help you with
    the calls. You will also need a quiet room to work in.
    Besides, you wouldn't want customers to hear kids
    running around your house, would you? And, the company
    you work for may also listen to some of your calls to
    evaluate your performance.

    Being an outsourced call center agent, you can be sure
    that you will be able to earn some cash by just
    answering the phone. Also, in most cases, the company
    you work for will eventually pay for your internet
    connection.

    This kind of job is one of the newest ways to earn
    some money online. There are a lot more ways to earn
    some cash online. Whether it is part time work you are
    looking for or a full time one, you can be sure that
    you will find new form of income from the internet.
    Remember these tips and you can be sure that you will
    be able to earn some cash by being an outsourced call
    center agent.

  2. #2
    Join Date
    Oct 2011
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    Amsterdam
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    Re: Working as a call center agent information

    Call Centers have become one of the largest sources
    for customer and/or marketing services. Virtually all
    of the biggest companies and corporations have some
    form of a call center in place.

    There are call centers that are hired by outside
    sources for specified campaigns and others have their
    own call centers.

    The hours of operation vary depending on customer
    demand and the company├*s or organizations availability
    to meet it.

    Those offering customer service may offer a 24 hour
    service, either by telephone, email, or chat, while
    some have set hours of operation.

    Most telemarketing call centers work afternoons with
    goals to target the busiest ├Čat home├« time for
    potential sales.

    Call Centers have become a multi-international medium.
    Call centers offer customer service inquiries and
    while other call centers work primarily with sales.
    Some do even do both.

    For the individual who considers working in a call
    center it is good to know just how variable call
    center services can be.

    Some work with a minimal wage, offering bonuses and
    incentives, some have a base pay that is higher with
    various promotional incentives, and yet others work
    more on a commission basis with great commissions.

    In either case, for the right individual, one can make
    good money within a call center.

    Some of the difficulties are the endless hours of
    talking. It can be long hours at a desk, with call
    after call of people complaining, calling you names,
    and being down right rude.

    Some of the better points however, is you get to speak
    to people from all over. You can make good money and
    there├*s often room for growth and change. In fact,
    change is one of the things Call Centers are well
    known for.

    Whether in sales or offering customer service, for the
    right person, working in a Call Center can be a fun
    and well paying career opportunity.

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