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  1. #1
    Join Date
    Mar 2007
    Posts
    1

    Vastal I-Tech & Co (Beware)

    Hello,
    I was sent a link to this site to post about a script company I just had the un-pleasure of doing business with, Vastal I-Tech & Co. (www.vastal.com).

    I bought there social community script (Buddy Zone) and from day one I was having problems with this script, poorly written to start off with, then after spening countless hours fixing things on it just so that it would work in firefox and IE, I found a bug that if a member would upload an image or video then decided to remove it from there profile it would not remove it from the server, they said I would get a fix within the hour, but over a week later still no fix.

    I then asked for support to fix an email issue I was having as all my members that signed up there welcome email was going into there spam folders. I was told by Vastal I-Tech & Co. that a fix would be sent to me within a few hours, 2 days later still no fix, and when I contated them about this I was told to remove the script from my server, and per the agreement they can do this at anytime without refund.

    Luckly I was one of the lucky ones and was offered a refund.
    I'm seeing more and more lately with script writers putting in there agreements that they can make you remove there scripts at anytime for any reason! Please read these agreements!

    In short, I was lucky that the site was still new and only about 2 weeks old and I didn't have 5,000+ members when Vastal I-Tech & Co. decided to up and pull the plug on me. All thinking of doing business with Vastal I-Tech & Co. should be warned..

    Thanks for your time and thanks for reading...

  2. #2
    Join Date
    Sep 2006
    Posts
    1,865

    Re: Vastal I-Tech & Co (Beware)

    How much did you pay for the script?

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