+ Reply to Thread
Results 1 to 4 of 4

  1. #1
    Join Date
    Oct 2006
    Posts
    25

    TriClear Restocking fee - talk about a scam!

    Has anyone received and then cancelled and returned the TriClear product? Were you charge $19.95 for a restocking fee!?

    If I paid $69.95 originally, but then refunded only $50 for the returned product, how is that a FREE Trial Period!?

    -lb

  2. #2
    Join Date
    Jan 2007
    Posts
    11

    Re: TriClear Restocking fee - talk about a scam!

    did you print your ToS?

    here are mine.. * I wasnt charged for my trial, but I did pay $6.95 shipping *

    TriClear Terms & Conditions
    *Free Trial Period. When you order your free trial of TriClear and agree to pay shipping and processing fee described on the order page (S&P Fee), Triclear ( we) will ship you a full kit of our 3-step acne skincare product (the Product) for your free use during the Free Trial Period. Once the Product is delivered to you, you will have 2 weeks (the Free Trial Period) to use the Product for free and to decide whether you would like to keep the Product and begin your subscription or contact us and return the Product (as described below).

    Bonus Gift Offer.. With your second shipment, you will be eligible for a bonus gift. You will receive instructions on how to receive the bonus gift with your first shipment.

    Subscription. If you choose to keep the Product beyond the Free Trial Period, you do not need to do anything further: we will bill your credit card just $69.95 and your subscription will begin automatically once the Free Trial Period has expired. As long as your subscription is active, each month (on approximately the monthly anniversary of your initial order) we will send you our standard month's supply of the Product, and we will bill your credit card $69.95 plus the S&P Fee for each shipment. If you want us to end your subscription and discontinue your shipments of the Product, simply call the customer care number on the Product package or contact us through our customer service website (link provided below). In order to avoid being charged for the next shipment of the Product, you must contact us before we make the next shipment of the Product to you.
    Return Unused Product. If you are not satisfied with the Product, simply contact us to cancel your subscription before the Free Trial Period expires and return the unused portion of the Product with no further obligation. You may cancel your subscription at any time during your Free Trial Period by calling the customer care number on the package or contacting us through our customer service website (link provided below). If you cancel before the Free Trial Period has expired, you will not be billed further. To avoid being charged for the full $69.95 for keeping the Product, you must return any unused portion(s) of Product to TriClear promptly after the Free Trial Period.

    Taxes and Refund Policy. If you are a California resident, you will be charged 8.5% sales tax. We will not refund any S&P Fees or accept any refused deliveries or packages marked return to sender. All sales are
    final. No refunds will be granted 30 days from order date. Any refunds within 30 days may be subject to a re-stocking fee.


    Warranty Disclaimer. WE HEREBY DISCLAIM ANY AND ALL EXPRESS WARRANTIES AS WELL AS THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCT. Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.
    Limitation of Liability. IN NO EVENT SHALL WE BE LIABLE FOR (1) ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR YOUR SUBSCRIPTION, OR (2) ANY DAMAGES IN EXCESS OF THE AMOUNTS PAID BY YOU TO US. Some
    jurisdictions do not allow the limitation of liability, so the foregoing limitation may not apply to you.

    Miscellaneous. These Terms and Conditions will be governed by the laws of the State of California, without giving effect to any principles that may provide for the application of the law of another jurisdiction.
    Any dispute between the parties arising out of these Terms and Conditions shall be settled in San Francisco, California by arbitration utilizing the dispute resolution procedures of the American Arbitration
    Association (AAA). If any provision herein is held to be unenforceable, that provision will be removed and the remaining provisions will remain in full force. The failure of either party to require performance by the other party of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by either party of a breach of any provision hereof be taken or held to be a waiver of the provision itself. These Terms and Conditions are the complete and exclusive statement of the agreement between us and you.

  3. #3
    Join Date
    Oct 2006
    Posts
    25

    Re: TriClear Restocking fee - talk about a scam!

    Yes, I did read the ToS. And I admit, I read it quickly and what I thought that said was that if you return the product AFTER 30 days, you will be charged a restocking fee. But it says if you return the product WITHIN 30 days.

    And I do realize that $20 (okay, $27 with shipping) is still nothing compared to the $2K I hope to get someday (if I can ever complete page 3!) but it's just the principal of the thing. First of all, I think $20 is a very high restocking fee for a product that costs $70. AND that is NOT a Free Trial Period. That's an automatic $20 charge to anyone who signs up for the product because you CANNOT return it and get your money back. Doesn't anyone else think that's a scam?

    -lb

  4. #4
    Join Date
    Oct 2006
    Posts
    287

    Re: TriClear Restocking fee - talk about a scam!

    Quote Originally Posted by lb0024
    Yes, I did read the ToS. And I admit, I read it quickly and what I thought that said was that if you return the product AFTER 30 days, you will be charged a restocking fee. But it says if you return the product WITHIN 30 days.

    And I do realize that $20 (okay, $27 with shipping) is still nothing compared to the $2K I hope to get someday (if I can ever complete page 3!) but it's just the principal of the thing. First of all, I think $20 is a very high restocking fee for a product that costs $70. AND that is NOT a Free Trial Period. That's an automatic $20 charge to anyone who signs up for the product because you CANNOT return it and get your money back. Doesn't anyone else think that's a scam?

    -lb
    They called it a restocking fee w/the tooth whitening offer too (can't recall the name now) but it's actually a 'destruction or disposal' fee since they can't resell products like this that have been returned ... at least not the tooth whitening stuff, not sure about Tri-Clear ... I didn't get a restocking fee from them.

Similar Threads

  1. Screw JFK, let's talk 9/11.
    By danrush1966 in forum Conspiracy Theories
    Replies: 10
    Last Post: 09-29-2010, 05:15 AM
  2. Did u.talk.back scam me???
    By totalBS in forum Mail Order Scams
    Replies: 2
    Last Post: 05-12-2010, 07:16 PM
  3. I need to talk to the MOD - HELP PLEASE
    By thewholesaleforums in forum General Chat
    Replies: 2
    Last Post: 12-14-2009, 11:56 AM
  4. Who do I talk to?
    By Rosepassions in forum General Chat
    Replies: 9
    Last Post: 11-07-2007, 04:25 PM
  5. America's original scam. The great double talk.
    By Skydawg in forum Political Scams
    Replies: 2
    Last Post: 03-13-2007, 08:05 PM

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may edit your posts
  •