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  1. #1

    Columbia House DVD. Help!

    Hey guys, I'm new to this forum but have been reading for a while. I'm trying to win a Macbook Pro from Nuitech. I have 5 out of 18 not reported but I'm having problems with Columbia House DVD. I saw another thread about this but there was no resolution. CHDVD is "completed" but they charged my card $12.80 for DVDs they never shipped and have no record of me ordering them in my account. I've tried 3 1-800s and can't get anyone to talk to.

    Anyone else have a good number to call or found a way to resolve this issue?

    Thanks!

  2. #2
    Join Date
    Mar 2006
    Posts
    214

    Re: Columbia House DVD. Help!

    Quote Originally Posted by Applelover
    Hey guys, I'm new to this forum but have been reading for a while. I'm trying to win a Macbook Pro from Nuitech. I have 5 out of 18 not reported but I'm having problems with Columbia House DVD. I saw another thread about this but there was no resolution. CHDVD is "completed" but they charged my card $12.80 for DVDs they never shipped and have no record of me ordering them in my account. I've tried 3 1-800s and can't get anyone to talk to.

    Anyone else have a good number to call or found a way to resolve this issue?

    Thanks!
    Contact your credit card company to dispute and chargeback the amount.

  3. #3
    Join Date
    May 2006
    Posts
    39

    Re: Columbia House DVD. Help!

    COLUMBIA HOUSE 812-466-8402 or 317-542-6000 or 1-800-608-9540 or 1-800-692-1000

    Try these numbers I called one about a montha ago and got them.

  4. #4
    Join Date
    Jul 2006
    Posts
    201

    Re: Columbia House DVD. Help!

    You can also just go to their website and click on the contact us link. It will take them a couple of days but they will get back to you...(at least they always did for me). Be sure to include your name and address info in the e-mail - they will need that to look you up.

    However - I wrote them once because after about 10 days I still had nothing from them (no confirmation e-mail - nothing). They wrote back and told me they had no record of my application and I should re-apply...the next day I got a confirmation e-mail - so apparently their systems are not quite perfect.

    good luck.

  5. #5

    Re: Columbia House DVD. Help!

    Tell them you never ordered anything, it was your 10 year old brother. That's what my roomates always did at college. It's hard to hold a minor liable for purchases.

  6. #6

    Re: Columbia House DVD. Help!

    Hey, thanks for the help. Thoses numbers are helpful. Everything seems to be resolved. After, I gave them the individual selection number for each DVD they said they would send them.

    yeah, $10 per dvd isn't bad if I get all 10 of them.

    thanks!

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