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  1. #1
    Join Date
    May 2010
    Posts
    1

    trying to convince my husband to be safe

    we have not yet fallen behind in our mortage payments but have been late at least 3 times. i have not been able to work as many hours as usual and my husbands company has not given him a decent raise in over 6 years,although at 61 he is very grateful for a steady job.he has asked our mortage company to modify our payments as it gets harder and harder to make them on time,and we must let other bilss go paying late to do so. we have not had a new car in over 20 years. we do not go out for movies,dinner and please someone tell me what a vacation is. all this is ok,there are others in much worse shape and we give all we can to help.gmac does not want to give an inch ,so my husband went looking online for mortage modification help. it was like opening a flood gate . i keep telling him that we should go see a lawyer in our own town,and not send money to someone who say's "we can't do anything till we get your money up front",and is not even in our state.am i right? he is planning on giving "residential relief foundation a thousand dollars we don't have ,and i am so afraid it will be money trown away.

  2. #2
    Join Date
    Jan 2007
    Location
    Stow, OH SOL III
    Posts
    3,235

    Re: trying to convince my husband to be safe

    Welcome to Scam.com.

    Is this them, rrfusa.org?

    If so here is their current BBB Report,
    BBB Rating
    Based on BBB files, this business has a BBB Rating of B- on a scale from A+ to F.
    Reasons for this rating include:
    * Length of time business has been operating.

    According to their web site, this company has the same physical address, including the suite number, as Residential Relief Foundation, LLC, for which BBB also has a report). The MD Dept of Assessments & Taxation web site did not contain any information for Mitigation America LLC as a registered LLC.


    Mike Valenti, who BBB has been informed is the company's owner, has verified the company's physical address is on Joh Ave as shown in this report). According to the MD State Department of Assessments & Taxation web site, the company's principal office is located in Lewes DE. The same Joh Ave address, including the suite number, is also the address for Mitigation America.

    BBB has learned that James W. Holderness, the "founder" of Residential Relief Foundation LLC and American Home Relief Foundation LLC (for which BBB also has a report) is one of the managing members of the law firm of Holderness, Menchel & Alter, 1029 N Calvert St, Ste 300, Baltimore MD 21202. The company's web site states they are an "attorney based mortgage modification company."

    Business Contact and Profile
    Name: Residential Relief Foundation, LLC
    Phone: (443) 737-7720
    Address: 1502 Joh Ave Ste 160
    Halethorpe, MD 21227-1135
    Website: http://www.residentialrelief.org/
    http://www.mitigationamerica.com/
    Original Business Start Date: June 2009
    Principal: Mr. Mike Valenti, Owner
    Customer Contact: Mr. Mike Valenti, Owner - (443) 737-7720
    Email Address: jholderness @rrfusa.org (edited, remove space)
    Employees: 40
    Type of Business: Foreclosure Rescue, Loan Modification
    BBB Accreditation: This company is not a BBB Accredited business.
    Additional DBA Names: Mitigation America, LLC

    Customer Complaint History
    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 2 were closed in the last year.
    These complaints concerned :
    + 1 regarding Refund or Exchange Issues
    1 - Failure to honor promised refunds, exchanges, or credit

    + 1 regarding Sales Practice Issues
    1 - Sales presentation used dishonest sales practices

    These complaints were closed as:
    + 2 Resolved

    Industry Tips
    Foreclosure
    Foreclosure 'Rescue' Scams on the Rise

    Are you facing the threat of losing your home? Be wary of individuals and companies offering to "help" you out of your difficult financial situation. Consumer advocates report an increase in complaints about foreclosure "rescue" scams. These scams specifically target homeowners who are in financial distress. Scam operators advertise over the Internet and in local publications, plaster posters on telephone poles and at bus stops, stick flyers in people's front doors or contact people whose homes are listed in public foreclosure notices. Sometimes they direct their appeals to specific religious or ethnic groups.
    In one scenario the scam operator offers to "buy" the homeowner's property by paying off the amount that is overdue on the loan. He convinces the homeowner to move out and deed the property over to a third party. The homeowner is given the option of renting the property with the option to buy it back later. The rent payment on the home is often higher than the homeowner can afford. Often times, the original homeowner cannot make the rent payment and is evicted from their home. Or, if the homeowner expresses a desire to buy back the property, the scam operator usually sets the price of the home higher than the homeowner can afford.

    The hapless homeowner can lose his equity and his home. Sometimes, the homeowner's troubles go even deeper. In many cases the initial mortgage has not been paid off and the deed was never transferred, as promised. Not only is the homeowner faced with eviction from the home, but they still owe for the original loan amount.

    The BBB advises consumers who are tempted by such offers to recognize that they are at real risk of losing money, equity, their home or all three. Carefully consider the following if your mortgage is in arrears or you are facing foreclosure:

    Talk to your lender. Ask about how to restructure your loan payment or refinance. Some foreclosure "rescuers" will offer to "negotiate" with your lender or lawyer. Know that such an offer is likely to involve a significant fee. If you are hesitant to talk to your lender yourself, engage the assistance of a trusted family member.
    If that proves to be unfeasible, try selling the house on your own to pay off the lender. Signing over a deed in no way releases you from your mortgage responsibilities!
    Some schemers will offer to complete paperwork for you, or ask you to sign a stack of documents, supposedly to secure a new mortgage. Victims have later learned that they signed a quit-claim deed to their home.
    Beware the personal approach. Some less-than-ethical businesses will stuff a handwritten note in your front door or mailbox that implies that "help" is available from someone you know or who has your interests in mind. Foreclosure scam artists know exactly what neighborhoods to blanket with their offers.
    If a foreclosure "rescuer" instructs you not to contact your mortgage company or your attorney, beware. Your mortgage company is the very business that you should be in touch with! Furthermore, why would you agree to cease contact with your attorney when dealing with complicated financial matters that involve perhaps your biggest investment, your home?
    You should never sign a contract under pressure and never sign away ownership of your property. Ask a trusted family member, your attorney or a financial professional to review any paperwork you may be asked to sign.
    Before signing any deals with a potential buyer, contact your BBB to request a report on the company and check with your state Attorney General and state Real Estate Commission at 410-230-6200
    Note that Industry Tips is applied to the industry in general and not this company in particular. But, I would point out that this comapny has not even been in business a year yet, per the BBB report.
    Ignorance more frequently begets confidence than does knowledge: it is those who know little, and not those who know much, who so positively assert that this or that problem will never be solved by science. -C. Darwin

  3. #3
    Join Date
    May 2010
    Posts
    1

    Re: trying to convince my husband to be safe

    I would not pay a loan modification specialist to help you with this. I personally know 3 different people who have been scammed out of thousands of dollars by doing this. You can apply for a modification yourself. Request the paperwork from your bank. My husband and I did it ourselves, although we were denied after 11 months. But, these so called "specialist" cannot do anything more than you can do yourself, except charge you a few thousand dollars. My grandparents were scammed almost $10,000 last year by a woman who did work for one of these company's at first, but was fired. She kept in contact with them, even came to their house, and continued to make them believe that she was working in the modification process. She kept telling them she needed more money for postage, faxes, etc... She belongs in prison, and in fact she's been there before we later found out. FYI, her name is Brenda (can't remember last name right now, but it starts with an L) and she's in Florida. She was in the Tampa area last we knew. Beware!

    If your husband insist that you get professional help with this, then I would strongly recommend talking to a reputable, local attorney. We have met with a bankruptcy attorney, since our modification was denied & we are now in the foreclosure process. One option he gave us was to file chapter 13 to stall the foreclosure & then try to get the bank to work with us. He has been successful with some previous clients in doing this, however, our loan is with Chase & he said himself.."Chase are a**holes to deal with." Good Luck! I hope something good happens for you & your husband!

  4. #4
    Join Date
    May 2010
    Posts
    1

    Re: trying to convince my husband to be safe

    This is Mike Valenti owner of the Residential Relief Foundation. I would like to state that paying a lawyer is not always the best idea. We receive more phone calls from home owners who attempted to work with an attorney or a free service who have gotten no where but further down the wrong path. Our service does come with an up front cost but a very reasonable considering the amount of money we are saving home owners. Why pay money to an attorney who has no experience with mortgages? Just because you contact an attorney does not mean they have any idea what needs to be done to have a successful loan modification granted. The individuals that work with my company have been hands on in the mortgage industry for over 16 years. The majority of our processing staff consists of former employers who granted and denied modifications with the very same lenders who are foreclosing on home owners now. Our processors know exactly what needs to be done to each file to have a successful modification granted. This is why our success rate is so high. You are more than welcome to call our office and speak to one of our representatives or myself at 443-737-7720.
    Last edited by Mvalenti; 05-29-2010 at 12:49 PM.

  5. 06-09-2010, 05:05 AM


  6. #5
    Join Date
    Jun 2010
    Posts
    1

    Re: trying to convince my husband to be safe

    patsykat...Call your mortgage company. They should be able to help you with a Loan Modification. Beware...there are so many bad companies out there. If you are unsure...check with the BBB. The company you mentioned "residential relief foundation" have been rated an "F". Do not sent them money. Please click link below. Good Luck!!


    http://www.bbb.org/greater-maryland/...pe-md-90168669


    And Mike Valenti owner of the Residential Relief Foundation...you should be ashamed of yourself. How can you claim you help people when your company has been rated an F with the BBB?


    BBB Reliability Report for

    Residential Relief Foundation, LLC

    BBB Rating F


    BBB Accreditation
    This business is not a BBB Accredited Business.




    BBB Rating

    Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
    Reasons for this rating include:
    • Length of time business has been operating.
    • Failure to respond to 2 complaints filed against business.
    Click here for an explanation of BBB Ratings





    Back to top
    Business Contact and Profile




    Name:Residential Relief Foundation, LLC
    Phone:(443) 575-4692
    Address:1502 Joh Ave Ste 140



    Halethorpe, MD 21227-1135
    Website:http://www.residentialrelief.org/
    Original Business Start Date:June 2009
    Principal:Mr. Mike Valenti, Owner
    Customer Contact:Mr. Mike Valenti, Owner
    Employees:40
    Type of Business:Foreclosure Rescue, Loan Modification
    BBB Accreditation:This company is not a BBB Accredited business.

    The BBB has requested basic information from this company but has not received a response. As a result, the BBB may not have current information about the company





    Back to top
    Products and Services

    This company offers "attorney based mortgage modification" founded by James W. Holderness.








    Back to top
    Business Management

    Additional company management personnel include:
    Mr. James W. Holderness - Founder
    Ms. Michele Aviles - Executive Assistant


    Back to top
    Additional Locations and Phone Numbers

    Additional Addresses
    PO Box 7434
    Halethorpe, MD 21227



    16192 Coastal Hwy
    Lewes, DE 19958-3608




    Additional Phone Numbers
    Tel: (410) 737-7720
    Tel: (866) 814-2566
    Tel: (877) 254-7857
    Tel: (877) 440-8442








    Back to top
    Customer Complaint History

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
    BBB processed a total of 6 complaints about this company in the last 36 months, our standard reporting period. Of the total of 6 complaints closed in 36 months, 6 were closed in the last year.





    Back to top
    Government Actions
    BBB has no information regarding government actions at this time.




    Back to top
    Advertising Review
    BBB has no information regarding advertising review at this time.




    Additional Information
    If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.




    Back to top
    Industry Tips
    Foreclosure
    Foreclosure 'Rescue' Scams on the Rise

    Are you facing the threat of losing your home? Be wary of individuals and companies offering to "help" you out of your difficult financial situation. Consumer advocates report an increase in complaints about foreclosure "rescue" scams. These scams specifically target homeowners who are in financial distress. Scam operators advertise over the Internet and in local publications, plaster posters on telephone poles and at bus stops, stick flyers in people's front doors or contact people whose homes are listed in public foreclosure notices. Sometimes they direct their appeals to specific religious or ethnic groups.
    In one scenario the scam operator offers to "buy" the homeowner's property by paying off the amount that is overdue on the loan. He convinces the homeowner to move out and deed the property over to a third party. The homeowner is given the option of renting the property with the option to buy it back later. The rent payment on the home is often higher than the homeowner can afford. Often times, the original homeowner cannot make the rent payment and is evicted from their home. Or, if the homeowner expresses a desire to buy back the property, the scam operator usually sets the price of the home higher than the homeowner can afford.

    The hapless homeowner can lose his equity and his home. Sometimes, the homeowner's troubles go even deeper. In many cases the initial mortgage has not been paid off and the deed was never transferred, as promised. Not only is the homeowner faced with eviction from the home, but they still owe for the original loan amount.

    The BBB advises consumers who are tempted by such offers to recognize that they are at real risk of losing money, equity, their home or all three. Carefully consider the following if your mortgage is in arrears or you are facing foreclosure:

    Talk to your lender. Ask about how to restructure your loan payment or refinance. Some foreclosure "rescuers" will offer to "negotiate" with your lender or lawyer. Know that such an offer is likely to involve a significant fee. If you are hesitant to talk to your lender yourself, engage the assistance of a trusted family member.
    If that proves to be unfeasible, try selling the house on your own to pay off the lender. Signing over a deed in no way releases you from your mortgage responsibilities!
    Some schemers will offer to complete paperwork for you, or ask you to sign a stack of documents, supposedly to secure a new mortgage. Victims have later learned that they signed a quit-claim deed to their home.
    Beware the personal approach. Some less-than-ethical businesses will stuff a handwritten note in your front door or mailbox that implies that "help" is available from someone you know or who has your interests in mind. Foreclosure scam artists know exactly what neighborhoods to blanket with their offers.
    If a foreclosure "rescuer" instructs you not to contact your mortgage company or your attorney, beware. Your mortgage company is the very business that you should be in touch with! Furthermore, why would you agree to cease contact with your attorney when dealing with complicated financial matters that involve perhaps your biggest investment, your home?
    You should never sign a contract under pressure and never sign away ownership of your property. Ask a trusted family member, your attorney or a financial professional to review any paperwork you may be asked to sign.
    Before signing any deals with a potential buyer, contact your BBB to request a report on the company and check with your state Attorney General and state Real Estate Commission at 410-230-6200
    Foreclosure Rescue Scams on the Rise




    Back to top
    BBB Copyright and Reporting Policy
    As a matter of policy, BBB does not endorse any product, service or business.

    BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

    BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
    If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.
    ID: 90168669
    Report as of June 10, 2010 12:22
    Copyright© 2010 Better Business Bureau









  7. #6
    Join Date
    Jan 2007
    Location
    Stow, OH SOL III
    Posts
    3,235

    Re: trying to convince my husband to be safe

    Quote Originally Posted by rosa_rei View Post
    patsykat...Call your mortgage company. They should be able to help you with a Loan Modification. Beware...there are so many bad companies out there. If you are unsure...check with the BBB. The company you mentioned "residential relief foundation" have been rated an "F". Do not sent them money. Please click link below. Good Luck!!


    http://www.bbb.org/greater-maryland/...pe-md-90168669


    And Mike Valenti owner of the Residential Relief Foundation...you should be ashamed of yourself. How can you claim you help people when your company has been rated an F with the BBB?


    BBB Reliability Report for

    Residential Relief Foundation, LLC

    BBB Rating F
    Oddly enough the link in your post leads to the same BBB report I posted in Post #2. Even more interesting is that Post #2 (2MAY2010) shows this company to have a B- rating with the BBB. And the link in you post shows the BBB rating (11JUN2010) for this company to be a B+.

    Yet you posted that this company has a F rating.

    Well, thanks a lot for coming to Scam.com and not only lying, but providing the evidence for that lie in your own post.

    Very good job of discrediting yourself. :rotz:
    Ignorance more frequently begets confidence than does knowledge: it is those who know little, and not those who know much, who so positively assert that this or that problem will never be solved by science. -C. Darwin

  8. #7

    Re: trying to convince my husband to be safe

    Well, I got a letter from these people and looked them up on the BBB, and they did, in fact, have a D+ rating because of complaints of 58 people. I have not contacted these people, so I have not been scammed by them, nor am I going to be. I have no reason to lie; I have gone to the trouble to register on this Web site for no other reason than to copy and paste this BBB report I received on this company that calls itself a "foundation" so that other people can beware. So, don't go accusing me of lying; I have done this to provide a service here with nothing whatsoever to be gained for myself. At the bottom of this information is the direct link I copied and pasted in the address window of the page where I got this information.

    BBB Rating

    Based on BBB files, this business has a BBB Rating of D+ on a scale from A+ to F.
    Reasons for this rating include:

    * Length of time business has been operating.
    * 58 complaints filed against business

    Customer Complaint History

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB processed a total of 58 complaints about this company in the last 36 months, our standard reporting period. Of the total of 58 complaints closed in 36 months, 58 were closed in the last year.
    These complaints concerned:
    + 1 regarding Advertising Issues
    + 9 regarding Billing or Collection Issues
    + 2 regarding Contract Issues
    + 10 regarding Customer Service Issues
    + 1 regarding Guarantee or Warranty Issues
    + 17 regarding Refund or Exchange Issues
    + 5 regarding Sales Practice Issues
    + 13 regarding Service Issues

    These complaints were closed as:
    + 55 Resolved
    + 3 Administratively Closed

    http://www.bbb.org/greater-maryland/...pe-md-90168669

  9. #8
    Join Date
    Nov 2010
    Posts
    125

    Re: trying to convince my husband to be safe

    BBB only counts complaints for a period of 36 months.

    At the end of one particular month, a company might have a low rating with BBB, while at the beginning of the next month (IF enough complaints drop off after 36 months) the rating will come up, even considerably so.

    I personally witnessed a company with a "D-" rating, raise to a "B+" rating
    within just a few days around the change of a month.

    So she might be accurate, but you just didn't see what she saw....

  10. #9

    Re: trying to convince my husband to be safe

    Residential Relief Foundation is currently under investigation by the FTC (Federal Trade Commission) and the U.S. District Attorney's Office of Maryland. You can check out their website (www.rrfusa.org) which explains about the TRO. I don't think ratings matter at this point. I will admit, they do send you information that can help you but their refund policy isn't exactly what you would call legal or in existence for that matter (hence the reason they're in trouble.) AHRF (American Home Relief Foundation) does have a refund policy and they send the same information. The two companies split about 6 months ago. That's why RRF is in trouble and AHRF is not.

  11. #10
    Join Date
    Dec 2010
    Posts
    1

    Re: trying to convince my husband to be safe

    first of all the BBB doesnt mean anything, they are under investigation, (or were) for something called a pay and play or something? meaning if the company paid to be a member they got a good rating if they didnt they got a bad rating so dont believe what you read there. second the complaints about the company on the BBB were probably either from someone who couldnt even get help because they simply weren't eligible, or they already lost the house. or even ex employees who were mad because they got let go. third, if it was that easy to get a mod on your own why is there over 4 million people in foreclosure? so go ahead and pay a bankruptcy lawyer whos going to tell you "your only option is bankruptcy" so then you file chapter 11 or 13. chapter 11 the house and everything else is gone. chapter 13 you take on a 2nd payment now to cover the payments you are behind plus going back to making your regular mortgage payment. obviously you couldnt afford the payment alone now you have a bankruptcy payment on top of it. other mod companies that "dont accept up front money" or are "non-profit" thats B.S. most non-profits put a 2nd lean on your property. and the ones that dont accept up front money charge you 3000 or more after its done. now idk what RRF was doing wrong, but i just wanted to make a point that the BBB is a load of crap, along with all the other mod companies and the lenders who say "oh we can do it for free, but deny you numerous times while we push you into foreclosure."

  12. #11
    Join Date
    Jul 2007
    Posts
    558

    Re: trying to convince my husband to be safe

    Quote Originally Posted by RichTP View Post
    ... so go ahead and pay a bankruptcy lawyer whos going to tell you "your only option is bankruptcy" so then you file chapter 11 or 13. chapter 11 the house and everything else is gone.
    Not true at all.

    First of all people don't file Chapter 11 bankruptcies, they most commonly file either a Chapter 7 or Chapter 13. In both cases existing secured debt can be reaffirmed. In the case of a Chapter 7 it is entirely possible to keep your house AND liquidate your unsecured debt.

    State laws determine how much equity you are permitted to retain in a bankruptcy and tend to be very generous with home equity.

    While virtually all pay for modification firms are slimy cons, there is no reason to pass out bad information about bankruptcy.

  13. #12

    Re: trying to convince my husband to be safe

    ihave been scam by thomas matevia out of Jupiter florida, he took my money said i quailifed, then after they got my money, they said they could not help me and they would send me a partial refund 2 months ago, no money yet my only form of communication now is email which they dont answer try all the free help first through the Hope Hotline.:yb:

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