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  1. #1

    Fraud: Discount Pet Drugs <discountpetdrugs.com>

    I first used Discount Pet Drugs in June 2009. The first two shipments of a prescription medication for my dog arrived without problem. But in early January, I re-ordered and it never arrived. DPD claims that the address label didn't print out my full address so the package couldn't be delivered. Several more phone calls and emails (all unprofessional) and thirty days later, DPD gave me a bogus UPS track #. I've notified my bank and their fraud dept is doing an investigation. Now I am worried that the drug may have been bogus as well. I feel awful because it is an arthritis pain reliever for my 12 year old labrador. I've assumed she was slowing down due to age, but it may have been due to lack of pain reliever.

  2. #2
    Join Date
    Jul 2009
    Posts
    2,626

    Re: Fraud: Discount Pet Drugs <discountpetdrugs.co

    Sorry to hear you lost money and hope you find a legit supplier for your dog's meds.

    Unfortunately you fell victim to the newest twist on the 'fake website' scam. Scammers make a website, collect money and ship goods for 6 months, then they continue collecting money for another month or 3 but stop shipping. Then that site disappears and another one pops up selling the same stuff but with a totally different name and the scammers start all over.

    The only advice I can give is to check the who-is data on a site and make sure it has been in business at least 14 months before sending money.
    Found a scam or scammer's email address? Post it at scamwarners.com
    Found a romance scam? Post it at romancescam.com

  3. #3
    Join Date
    Nov 2006
    Posts
    346

    Re: Fraud: Discount Pet Drugs <discountpetdrugs.co

    The BBB Report for Discount Pet Drugs:

    Business Contact & Profile

    Business Name: Discount Pet Drugs
    Business Address: 334 Cornelia St
    #375
    Plattsburgh, NY 12901

    Phone Number:
    (800) 941-1006
    Fax Number:
    (800) 905-6155
    Email Address:
    info@discountpetdrugs.com

    BBB Rating


    Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F. Reasons for this F rating include:

    * BBB does not have sufficient information to determine how long this business has been operating
    * 147 complaints filed against business
    * Failure to respond to 121 complaints filed against business
    * 2 complaints filed against business that were not resolved
    * 4 serious complaints filed against business
    * Overall complaint history with BBB
    * BBB does not have sufficient background information on this business

    Customer Complaint History


    When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB processed a total of 147 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 147 complaint(s) closed in the last 36 months, 89 were closed in the last 12 months.

    These complaints concerned:
    1 regarding Advertising Issues
    1 regarding Advertising Issues
    1 regarding Advertising Issues
    1 regarding Advertising Issues
    1 regarding Advertising Issues
    1 regarding Advertising Issues
    9 regarding Credit or Billing Disputes
    9 regarding Credit or Billing Disputes
    2 regarding Customer Services Issues
    2 regarding Customer Services Issues
    74 regarding Delivery Issues
    74 regarding Delivery Issues
    2 regarding Product Issues
    2 regarding Product Issues
    4 regarding Product Quality Issues
    4 regarding Product Quality Issues
    2 regarding Product Issues
    4 regarding Product Quality Issues
    16 regarding Refund Practices
    16 regarding Refund Practices
    15 regarding Sales Practices
    15 regarding Sales Practices
    6 regarding Selling Practices
    6 regarding Selling Practices
    15 regarding Sales Practices
    6 regarding Selling Practices
    17 regarding Service Issues
    17 regarding Service Issues

    These complaints were closed as:
    121 No Response
    11 No Response
    110 Unanswered
    24 Resolved
    1 AJR
    23 Resolved
    2 Unresolved
    I'm sorry you got taken Kathleen, but thank you for helping to get the word out about this company.

  4. #4
    Join Date
    May 2005
    Location
    Planet Gong
    Posts
    1,032

    Re: Fraud: Discount Pet Drugs <discountpetdrugs.co

    1 800 PET MEDS
    I don't often recommend companies on this forum, and do so here for two reasons.
    1. I've dealt with this outfit, and have no complaints.
    2. I 'm thinking your pup needs Rimadyl, which is a PITA to find in pet doses - even here in DC, which is why the ex and I went online for our Al ( We miss ya, big fella)
    Some mornings it just doesn't seem worth it to gnaw through the leather straps. - Emo Phillips

  5. #5

    Re: Fraud: Discount Pet Drugs <discountpetdrugs.co

    Sorry to hear about your story. Unfortunately I had a similar problem with this company 5 months ago. There shipment was 2 months late!!! Anyhow I stopped using them. I check http://www.PetMedsSource.com to find my pet meds because they link to reliable merchants and there site has been up for over 3 years. They are legit.

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