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  1. #1

    bladeplay.com (also called "Blade HQ") is a scam

    Don't give out your credit card number to this company! I ordered a couple pocket knives and they tried a "double ship" scam on me where a scammer will mail a customer double the order and try to charge them for it. I refused to pay and they charged my card- not once but twice, and the second time was for twice the total! I have filed a complaint with the USPS against the company and plan on prosecuting.

  2. #2

    Re: bladeplay.com (also called "Blade HQ") is a sc

    drmike1234 placed an order with our company. Upon receipt of his order he initiated a credit card charge back (this is where someone claims that a purchase was made fraudulently without their authorization). However, he had signed for the package.

    In the process of disputing drmike1234's charge back (we have to prove the customer got their order) we discovered we had accidentally shipped another customer's order to him.

    We called drmike1234 and asked him to return the other order. He said that he had gotten the incorrect order, he had no intention of returning it, he claimed we were threatening him, and he subsequently accused us of mail fraud.

    That is where we stand. drmike1234 is a morally corrupt individual who believes it is his right to rob online companies. Our reputation stands on it's own.

    -Cam
    www.bladehq.com
    www.bladeplay.com
    Last edited by bladehq.com; 11-17-2009 at 12:33 PM.

  3. #3
    Join Date
    Jan 2007
    Location
    Stow, OH SOL III
    Posts
    3,233

    Re: bladeplay.com (also called "Blade HQ") is a sc

    Current BBB Report shows,
    Business Contact and Profile for Blade HQ, LLC
    Name: Blade HQ, LLC
    Phone: (801) 768-2303
    Address: 400 South 1000 East Ste # E
    Lehi, UT 84043

    Website:
    www.bladehq.com
    www.selfdefensehq.com
    www.bladeplay.com
    Original Business Start Date: January 2002
    Principal: Mr. Cam Hughes, CEO
    Customer Contact: Mr. Cam Hughes, CEO - (801) 768-2303 or send email
    Email Address: Send email to Blade HQ, LLC
    Entity: Limited Liability Company
    Incorporated: October 2004, UT
    Type of Business: Cooking Utensil Suppliers, House Ware Retailers
    BBB Accreditation: Blade HQ, LLC is a BBB Accredited business.

    BBB Accreditation
    Blade HQ, LLC has been a BBB Accredited business since August 2006. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

    BBB Rating for Blade HQ, LLC
    Based on BBB files, Blade HQ, LLC has a BBB Rating of A+

    Customer Complaint History for Blade HQ, LLC
    BBB processed a total of 1 complaint about Blade HQ, LLC in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 1 was closed in the last year.
    In business for 7 years, incorporated for 5 years, accredited BBB member for 3 years with a A+ rating, and only one complaint in the last 3 years.

    'bladehq.com',
    Even thou I understand your frustration in this matter it generally is not a good idea to violate and break your own companies polices on a public forum.
    bladehq.com/cat--Terms-Conditions--,
    Privacy Policy
    No personal information (names, addresses, email addressed, telephone numbers, etc) gathered off our website (from forum registration, orders, newsletter subscribers, personal communication or otherwise) will be given, sold or distributed to anyone without written permission. Your full privacy is guaranteed.
    Last edited by nomaxim; 11-17-2009 at 09:46 AM.
    Ignorance more frequently begets confidence than does knowledge: it is those who know little, and not those who know much, who so positively assert that this or that problem will never be solved by science. -C. Darwin

  4. #4

    Re: bladeplay.com (also called "Blade HQ") is a sc

    Even thou I understand your frustration in this matter it generally is not a good idea to violate and break your own companies polices on a public forum.
    Good call. Sometimes we let our emotions get the best of us. Even though I personally feel his identity should be exposed- I'm sure other companies are having similar problems with him and I believe criminal action may supersede privacy guarantees- I have modified my post.

    -Cam
    Last edited by bladehq.com; 11-17-2009 at 12:43 PM.

  5. #5

    Re: bladeplay.com (also called "Blade HQ") is a sc

    I have resolved this matter. Blade HQ is not a scam. How do I delete this thread?

  6. #6
    Join Date
    Jan 2007
    Location
    Stow, OH SOL III
    Posts
    3,233

    Re: bladeplay.com (also called "Blade HQ") is a sc

    Quote Originally Posted by drmike1234 View Post
    I have resolved this matter. Blade HQ is not a scam. How do I delete this thread?
    You can't delete the thread. It will likely remain until Scam.com stops paying for the space on the server.
    Ignorance more frequently begets confidence than does knowledge: it is those who know little, and not those who know much, who so positively assert that this or that problem will never be solved by science. -C. Darwin

  7. #7
    Join Date
    Apr 2010
    Posts
    1

    Re: bladeplay.com (also called "Blade HQ") is a sc

    I just created this account so I could post this. I was really confused when I saw this page was the third result on google when I searched for Bladeplay.

    I have purchased many knives over the past 2 years from BladePlay and BladeHQ. Many of my orders contained multiple (2-4) items, and some orders were for a single item, and not one time did I have any problems. Not only were there no problems, but most of the time I was happily surprised to find my newest order arriving at my home much earlier than anticipated.

    My purchases ranged from some lower cost (10-15) to some $300+ knives, and I was happy with every single purchase.

    Anyway, writing this now, as I was about to make another trip to the site, where I will probably end up purchasing another knife or two, when I saw this link.

    - Rusty

  8. #8
    Join Date
    May 2010
    Posts
    1

    Re: bladeplay.com (also called "Blade HQ") is a sc

    I felt compelled to do the same as RustyX !!! My order from them was shipped very promptly, and, when there was a defect with one of the products, I emailed them. I received a response within MINUTES and they resolved the problem THAT DAY. I thought their attention to customer service and satisfaction was above and beyond most companies I deal with online. These days, people only complain complain complain so I thought I'd take a few minutes out of my day to compliment Anna (who resolved my issue) and the company in general! These people can be trusted!

  9. #9

    Re: bladeplay.com (also called "Blade HQ") is a sc

    like Rusty X and usspn, i am an avid customer of bladeplay.com. i never had any problem with them. i think i had used both credit and debit cards and never had any sort of problem with the transactions.

    keep up the good work bladeplay.com!
    i love your balisongs btw...

  10. #10

    Re: bladeplay.com (also called "Blade HQ") is a sc

    I have been dealing with bladeplay.com-Blade Hq. for years, never have had a problem, in fact i enjoy being a customer of theirs, they sell great products and also not so great products whatever you want. I would give them five stars.

    Ben Terwellen

  11. #11

    Re: A message

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    Last edited by applebon2918; 11-18-2010 at 01:31 PM.

  12. #12
    Join Date
    Sep 2011
    Posts
    1

    Re: bladeplay.com (also called "Blade HQ") is a sc

    Blade Play is an exceptional seller of knives and accessories. I have purchased many items from them and all were quickly shipped. I received on knife that had a defect but I was able to return it for another without any aggravation. Great company.

    C.M. Portland, OR

  13. #13

    Re: bladeplay.com (also called "Blade HQ") is a sc

    To whom it may concern,
    I passed thru this website, and when I read the complaint regarding bladeplay/bladehq- I had to signup and speak out against this person. I am in no way affiliated with bladeplay/bladehq, but I'm a faithful customer because I have been purchasing blades from this company online for going on just shy of a year now and my purchases total somewhere around 50 knives. They have always been honest, courteous, helpful and polite. very fairly priced, and to sees good company badmouthed and disrespected like this is unfair and untrue. I don't normally waste my time with this kind of banter, but it was just such malarkey that I needed to speak out.
    sincerely
    L.D. Raines

  14. #14
    Join Date
    Oct 2011
    Posts
    1

    Re: bladeplay.com (also called "Blade HQ") is a sc

    I have ordered knives twice from this company and have nothing but good to say about them. I found this post when I was Googling up this URL...to place ANOTHER order. Which I will confidently do right now.

  15. #15
    Join Date
    Apr 2015
    Posts
    1

    Re: bladeplay.com (also called "Blade HQ") is a scam

    This is an old post but, I felt compelled to respond. I have just started collecting knives. Got first from a local (way overpriced) knife shop and most of the rest from eBay. So, I am JUST ABOUT to graduate to a REAL site such as BladePlay. drmike1234 should be thanked. When they say that that there is, "no such thing as bad publicity" hell if they don't mean it. I am for SURE going to be a regular customer of BladPlay from here on out after reading this. Good job Dr. Mike who knows how to count 4. However, you may want to stick to talking shit lies rather than trying to run scams. The latter seems to be your forte.

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