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Thread: $20 Overcharge

  1. #1
    Join Date
    Aug 2009
    Posts
    2

    $20 Overcharge

    I stayed at the Wyndham hotel in Raleigh, NC for one night (Friday to Saturday about a month ago) and was told at checkin that the cost would be $80.00. At checkout time the following morning, I received a written bill for $90.00 ($10 tax was included). When I got home, I noticed a charge on $110 on my online banking statement. I sent a email to the hotel and never received a reply. Will NEVER do business with them again!!!!
    Last edited by jimt; 08-05-2009 at 10:29 PM. Reason: title

  2. #2
    Join Date
    Jul 2006
    Posts
    7,767

    Re: $20 Overcharge

    perhaps there was a snack missing from the minibar? if you contact the corporate office the hotel manger will be required to answer the complaint. they do need to tell you what the charge was for. the reservation line is a place to start.
    Last edited by mumbles; 08-05-2009 at 10:56 PM.

  3. #3
    Join Date
    Aug 2009
    Posts
    4

    Re: $20 Overcharge

    maybe it was due to the amount they hold on your card for using a card they hold additional amount which will be back on your card in like 7 days if i was you call where your card is through and ask to speak with there merchent services and they should release the funds

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