Mutual Warranty: Beware

stephenmathew@hotmail.com · #1 06-11-2006, 05:21 AM

I signed up with Mutual Warranty; home appliances insurance company. About 10 days later, my toilet got blocked, I called the company right away but was told that plumbing was not covered. I read out the clause in the contract that specified plumbing covearge but the customer service represetative would not budge. Finally after asking to speak to her supervisor I was able to speak to someone who confirmed that plumbing problems were indeed covered and assured me that a plumber would contact me that very evening and that someone would be out by the next morning.

24 hours later; 3 kids and wife going crazy, unable to use toilets, shovers, sinks, I finally called a local plumbing service who came right out and fixed the problem.

Mutual Warranty has a 30 day opt out clause with a $35 cancellation fee so I right away called and cancelled the policy. Guess what, the moment I cancelled the policy a plumber called. I told him that I had cancelled the policy and that his services were not required.

1 month later after numerous phone calls Mutual Warranty reimbursed me, less $235, claiming that an estimate had been made. Now Mutual warranty will not respond to Emails, you cannot get through to customer service.

Beware this company, customer service is rude, is only interested in sucking money from you, they will NOT provide you with promised coverage and you will spend hours on the phone. They are a complete scam.

Oh, Mutual Warranty, this is in reference to contract # 0030384

thegotmetoo · #2 06-20-2006, 09:16 PM

Can anyone give me an ext. number to SOMEONE that will actually return your calls or answer their line?? I can't get a REAL person to answer or call me back. In the last few weeks I have left more than 30 messages and 20 emails for ANYONE that will call me. I have not gotten ONE response. This company owes me money for a microwave that JERRY CHAPMAN authorized. I was told the check was being mailed three weeks ago. The company ALSO owes the repairman over 400.00 for the work that he did. They told him the same thing.."the check is in the mail." Can ANYONE give me phone numbers or names of people to call there? I only get voicemail. I did try to call and select the sales dept. I actually DID get someone there. DAVE. I begged him to not send me to a voicemail, to find a PERSON, a MANAGER, to talk to. He said he was on a different floor. BUT, he said he would send me to HIS manager. "Mark Armstrong". He sent me right to a voice mail for a person named PAUL CRUISE, I think that is what it said. Well, that is one of the people I left a message for last week that didn't call back. I am at my wits END. I really believe I have been scammed by this company.

bitesize · #3 07-11-2006, 01:05 AM

Well, I cancelled today, after another 48 hour period with NO contact after we were promised it again. I was told we would get our check within 30 days. I told them if I didn't have it within that time, that I would be calling, because I'm hearing rumors that they are not reimbursing people. Not that that does any good, but if their conversations are recorded, at least its on record that they promised me 30 days.

*sigh* I feel so stupid.

I also filed a complaint with the Better Business Bureau. I sincerely think everyone should be filing a complaint.

evelynguill · #4 07-21-2006, 01:00 AM

Have you considered taking your complaint to the Attorney General?

We have experienced nothing but problems ourselves, with Mutual Warranty. I have submitted complaints now to the Better Business Bureau of Denver and the Attorney General's Office.

evelynguill · #5 07-21-2006, 01:06 AM

I think all the customers are having problems with Mutual Warranty. We have waited some six or seven weeks now for a repair. Today I've been on hold for well over an hour, and once speaking with someone, I was told I must remember they have moved from Canada to Panama, and they are very busy.

My recommendation is to also file a complaint with the Attorney General's Office, as I am doing along with the BBB of Denver.

jamesrodgers · #6 08-01-2006, 06:34 PM

check this out on CBS Denver
http://72.14.209.104/search?q=cache...us&ct=clnk&cd=5

Denver Home Warranty Company The Subject Of Complaints
(Denver, CO) -- A Colorado home warranty company is the subject of complaints from over 100 people across the country, who claim they paid for service they never received. Complaints abut Mutual Warranty Company have been posted on the website scam.com and the Denver Better Business Bureau has gotten lots of calls about the company. On customer spent 710-dollars to purchase one year of coverage. He said everything about the company seemed on the level, until his air conditioner broke down and he couldn't get in touch with anyone at Mutual Warranty. When he finally got a call back, the company representative offered up many excuses, but never got the air conditioner fixed. Mutual Warranty contacted the BBB, saying they they wanted to resolve all the complaints, but so far nothing has been resolved.

angryinvegas · #7 08-05-2006, 12:05 PM

SAme problems... being on hold..asking not to be put on hold and then still waiting. ... excuses about people on a different floor... aanyone know who the ceo of this "company" is? I will contact the newspapers as I have friends at the Denver Post. They want to screw me out of money, they're barking up the wrong tree.

angryinvegas · #8 08-05-2006, 12:06 PM

Add:

There arent that many complaints on this Web site. My advice is that we surf the Net and look for similar sites with more compaints.
\

Enrique Pimentel · #9 08-09-2006, 07:06 PM

Good day,

My name is Mr. Enrique Pimentel; I am the Manager for one of Mutual Warranty’s departments. In efforts of reaching our genuine customer complaints, we are visiting this webpage taking a look at all the messages.
Any concerns you might have regarding Mutual Warranty’s services, please contact me at: e.pimentel@mutualwarranty.com.

We are willing to do our best to solve your problem as soon as possible.

Regards,

Enrique Pimentel
Mutual Warranty
1-866-9Mutual EXT. 1007

thegotmetoo · #10 08-11-2006, 08:34 PM

Give us all a break. If you REALLY wanted to help, Mr."I WORK FOR MW", you would handle the complaints that are OBVIOUSLY coming into your office DAILY! WE are not falling for the sympathetic crap that you are spewing on this site. Most of us have tried to contact the other moron that posted here that said HE worked there. So do us all a favor and spend your time handling your customers the way your policy SAYS you will.

Eugenio Miranda · #11 08-23-2006, 01:33 AM

Good day,

My name is Eugenio Miranda; I have been assigned to work with all of you that have experienced inconveniences with Mutual Warranty . I am interested to receive all your concerns and complaints to find a prompt solution.

Please forward your emails to my personal email address e.miranda@mutualwarranty.com providing all the information necessary to access your account information and contact you as soon as possible.

Solve your problems is our goal and we are working hard to accomplish it.

Regards,

Eugenio Miranda
Retention Specialist
Mutual Warranty Company
1-866-652-3172

mfunai · #12 08-26-2006, 12:08 AM

I have had problems with Mutual Warranty also. My oven went out and I called it in August 1. It took two weeks for the contractor to call me and setup an appointment. Then 3 days later the contractor called back and said I'd have to call Mutual Warranty and ask for a different contractor because they were refusing to do work for Mutual Warranty. Apparently they weren't getting paid either, since April they said. So, I called Mutual back (every day) and got the run around, 'we will dispatch the contractor again', ' we will find you a new contractor', 'we will call you back tomorrow', etc. All to no avail. So, today I got on the Live Chat on their website and wouldn't get off until someone called me (their number was busy all day) and gave me a new contractor's information. Then I called the contractor to verify that they would work for Mutual, etc. before I let the rep off the phone. Hopefully this new contractor will call me back today to setup an appointment. If not then I will demand a full refund. It's already been over 3 weeks and I've gotten absolutely nothing from this company. Just make sure you use live chat and keep a copy of the conversation in a text file. Then you will have something to use against them if you take them to court. I'm saving all of my live chats with them and will only chat with them from now on so I will have that info. I could go buy a whole new oven for less than I paid for my yearly premium, what a rip off.

Solcito · #13 08-26-2006, 03:51 AM

Same ole story here folks... exactly!!!

I was contacted by E.pimentel as well and told him that I requested a refund. This was after two weeks of being brushed off regarding my service request.

Coincidentally, the very next day a contractor (finally) called. I told them I cancelled my contract with Mutual Warranty the day prior.

Coincidentally, the next day I get a call from Ernesto (E.pimentel's partner) who said he was following up on the service call. I explained to him that I had already talked to his partner and that I requested a refund.

I appreciated the phone calls and being able to rant my concerns with the company but nothing has been done since then. Ireally think that a lawsuit will be needed to get any of my money back, as I was promised (per my request) by both of them, that they were to email me a request to honor my refund.

It's been another two weeks and am still waiting for that confirmation, even though I have sent them a few reminder emails.

Please Mutual Warranty, do what is right before the hammer comes down.

alevy · #14 08-29-2006, 07:53 PM

My name is Adriana Levy and I am part of the Mutual Warranty team.

To better assist our customers and to attend all of your concerns I would appreciate being contacted via email at a.levy@mutualwarranty.com - Please include your account and contact information, and concerns so that we can work on a prompt solution.

We are working hard to assist those of you who have experienced inconveniences with our company, and we're looking forward to your feedback in order to find the best solution possible.

Once again I can be reached at a.levy@mutualwarranty.com - Feel free to contact me with your concerns.

value · #15 09-05-2006, 08:12 AM

I talked to one of Mutual Warranty Representatives today. She told me the owner of the company SCAMMED IT´S own employs. They though they where doing the right think since all they started to pay contractors, and solve issues. but the problem was the owner did not want to pay any one. HIS NAME IS VADIM VERVEDA, ALSO KNOWN AS DEVON JOHNSTON, VAD VERVEDA...HIS ACOMPLIS NAME IS OLMEDO ZAGIA LOCAL PANAMA RESIDENT.BOTH OF THEM WHERE REPORTED TO THE AUTHORITIES, BUT THE CLAIM COULD NOT HAVE BEEN PROCESSED DO TO LACK OF EVIDENCE. THEY WILL BE SENDING ME A PICTURE OF THEM FOR YOU TO KNOW THERE LOOKS.

STARTING TODAY YOU WILL NOT RECEIVE ANY SERVICE SINCE THE OPERATION WAS SHUT DOWN. THE ONLY WAY TO GET THEM TO STOP SCAMING US IS TO REPORT THEM TO THE BANK AS FRAUD AND NOTIFY YOU POLICE OR THE OAK LAND POLICE. SEARCH THE NET FOR VADIM VERVEDA.

CALL YOUR BANKS GET YOUR MONEY BACK !!!

I WILL GET BACK TO YOU ON MORE DETAILS...

value · #16 09-05-2006, 08:34 AM

you can see his face @ http://vadimverveda.blogspot.com/

fish · #17 09-05-2006, 06:19 PM

I was fortuanate to get a repair done, after over a month of calls and complaints. However, I was told the $45 deductible would be waived and it was not. When attempting to reach the supervisors to get reimbursed their line was always busy. I tried calling today and find the line is disconnected and the site is no longer available. When they changed their number last month w/o noting it on the old line I should have seen that as a red flag. If anyone has good info as to how to get some resolution please post it. It will be very appreciated and for all the good advice already posted, thank you.

badvadim · #18 09-05-2006, 06:34 PM

Quote:

Originally Posted by value

BOTH OF THEM WHERE REPORTED TO THE AUTHORITIES, BUT THE CLAIM COULD NOT HAVE BEEN PROCESSED DO TO LACK OF EVIDENCE.

:eek: :eek:

For everyone's peace of mind - these two individuals did not escape and are still being held by Panamanian police. Word is there's plenty of evidence to keep'em locked for a while... the whole thing is on TV and on the newspapers, and all pertinent authorities have been notified.

Here's a link to an article in one of the panamanian newspapers: http://prensa.com/hoy/negocios/725291.html

shaymomx5 · #19 09-05-2006, 09:16 PM

I wish that I had known about this site before. I was just about to write the BBB because I have had nothing good to say about the company and today when I went to their site and call I couldn't access either. Now to find out they have pulled out...
My history...
I signed up with them back in June, switching from another company. Right after that my AC went out and they gave me the same routine others have had about the ridiculous maintenance records. It also was near impossible to get through on their upgrading phone service. They sent someone out eventually (not soon enough in a Texas summer). The service guy said it wouldn't be covered and charged me $45. This was not supposed to happen, but because I couldn't get through on the phone I paid it. I am still waiting on the refund I was told that I would get for that.
The next call I placed was for my refrigerator. The ice maker had gone out. After a week of calling I was told they could not service it and to have someone come out and they would reimburse me for that.
Today I went to call about pest control....no website....no phone connection. I called the BBB and they told me to put it in writing. That is when I discovered this site and the information that they have pulled chocks as they say. I would like to know if there will be a class action lawsuit and if not how I could go about initiating one. Contact me if you have any information.
Thank you,

Another Sucker

value · #20 09-07-2006, 06:42 AM

do not think you cannt stop them

BOTH OLMEDO ZAGIA AND VADIM VERVEDA HAVE BEEN CHARGED WITH FRAUD. CONTACT THE FBI AND LET THEM KNOW THEY ARE ARRESTED IN PANAMA REPUBLIC. THEY CAN CONTACT THERE LOCAL POLICE AND START PROCESSING THEM. I ALREADY TALK TO MY LAWYER TO START GETTING IN CONTACT WITH THE LAW IN PANAMA. WWW.9NEWS.COM IS ALSO STARTING TO COVER THE STORY... IF YOU WISH I CAN GET YOU IN CONTACT WITH THE PEOPLE THAT GOT THEM IN JAIL.

LETS JOIN FORCES, AND SHOW THEM THIS IS NOT ALLOWED IN THE US.!!!!

LATEST INFORMATION ALSO SHOW THEY WHERE PLAINING TO MOVE TO COLOMBIA TO CONTINUE THIS SCAM!!!!! WE CANNT LET THEM DO THIS TO US..

olmedo zagias was born in the US you can process him....

Laurie16 · #21 09-08-2006, 11:05 PM

Vadim Verveda (aka devon johnston ,vad johnston or alexie bordev )and Olmedo Zagia have been release from prison. They are attempting to sales more warranties to you guys in the USA. Tell your friends and relatives about the scam. They are trying to SCAM more people.
The Mutual Warranty web page was fix with the intentions that they could sale more warranties. BE CAREFUL

Nicolle · #22 09-08-2006, 11:11 PM

Guys, just to let you know, although the webpage for MUTUAL WARRANTY is up again ... does't mean that the company is back on buisness. If you try to get an agreement with mutual it's probable that you receive a call from DEVON OR VADIM, OLMEDO, CAROLA using different names. DON'T FALL FOR IT..... PLEASE DON'T BUY ANYTHING FROM THEM.... THEY ARE SCAMMERS!!! CROOKS!!!!!

DON' TRUST THEM... PLEASE SPREAD THE WORD, CALL YOU FRIENDS LET THEM KNOW.
Trust me I been there, I was an employee , the DENVER address for MUTUAL it's a lie,the address doen't exist at all.

ONCE AGAIN DON'T FALL FOR THIS GUYS BS, CONTACT FBI, INTERPOLE, OAK BAY POLICE DEPT, CNN, YOUR LOCAL NEWS..... LET THEM KNOW WHAT IS THE SITUATION AND HELP US GET THIS SCAMMER AND PUT HIM WHERE HE BELONGS - BEHIND BARS !!!!!!!

badvadim · #23 09-09-2006, 12:23 AM

OM effing G!!! How cynical of them...

Service Notice - Last Updated: September 8, 1:00am MT
We are still experiencing technical difficulties at our contact center. We are working to resolve this issue as soon as possible. During this interruption we will continue providing outstanding customer service by submitting a ticket below. We apologize for any inconvenience.

People don't fall for this. Seriously! As you can see, there's no indication of the latest ph# in service, the live person feature is disabled, and as the "service notice" states the only way to submit a ticket is doing it at the website.

Yeah... riiiiiiiiiiiiiiiight! I don't think so!

Outstanding customer service? LMAO! Please don't be fooled to believe this. Do not, I repeat, DO NOT contact them under any circumstances. If you're planning on writing them to get your money back - please, that is not going to happen. Just don't deal with the mutual warranty website at all.

Please process everything through your credit card companies, banks, local authorities, etc as you have been adviced.

Please!!!!!

Don't give them the chance to keep scammig people!!!!

kirsten44 · #24 09-14-2006, 11:49 AM

PLEASE READ "THE TRUTH ABOUT VADIM VERVEDA AND MUTUAL WARRANTY"!!

WE NEED YOUR HELP! WE NEED TO GET THIS ******* BEHIND BARS ASAP!!

FORGET about filing complaints with BBB. Believe me.. BBB contacted us and they are so over flooded with complaints for mutual warranty. There is not much they can do now.

s2ejligh · #25 09-14-2006, 03:58 PM

So here's the latest: After waiting 15min for the livechat help session......

Thank you for contacting Mutual Warranty. A representative will be with you shortly. Your wait time will be approximately 4 minuites and 33 seconds. Thank you for holding.
All representatives are still assisting others. Thank you for your patience. A representative will be with you shortly.
All representatives are still assisting others. Thank you for your patience. A representative will be with you shortly.......

blah blah blah, ad nauseum....

Your Issue ID for this chat is LTK6907253172X
Kevin: Thank you for contacting Mutual Warranty. How may I help you today?
you: hello?
you: i was interested in a home warranty
you: can you help me?
Kevin: Do you have a specific question?
you: yes. what things are not covered?
Kevin: You can access the sample agreement fromthe website
you: ok
you: but how come when i call, i can't speak to anyone to make an order?
Kevin: we are currently updating our system and it should be up running soon
you: but what if i need to speak to someone?
you: where are you located?
Kevin: Currently, we only have live chat available\
Kevin: located in Denver, Co
you: ok
you: it seems like the phone has been out of order for a few days... when do you think i'll be able to talk to someone if i need to file a claim?
Kevin: we are taking claims on line right now. The process is still continuing
you: ok. and are services still being provided in the timeframe of the contract? since the phones are out of order
Kevin: We are working on them as usual, according to our regular perameters
you: cool.
you: and there is a money back guarantee, right?
Kevin: We appreceiate your patience
Kevin: within 30 days, yes
you: ok
Kevin: How did you hear about us?
you: i hear stories of how sometimes it takes months to process "money back guarantees"
you: how long does it take you guys?
Kevin: Our check processing department does a check run once every 10 days, and then it is sent
you: wow. that's under 2 weeks, right?
you: seems real good
Kevin: once the item is processed, it could be as much as 3 weeks
you: how long have you worked for the company, kevin?
Kevin: 6 months
you: does it seem like a good place?
you: is it in a nice part/building in colorado?
Kevin: I do not think that they are hiring
you: since i can't speak to anyone in person,
you: i'm a little tentative
Kevin: I understand.
Kevin: Google, Ebay, etc work similar ways.
you: what do you mean?
Kevin: many people to process the orders, just not many for direct contact
you: oic
you: do u guys have any references?
Kevin: what sort of refference do you mean?
you: satisfied customers or third party ratings
Kevin: we have many satisfied customers, however, the problem i have is that i cannot give out their personal information to any of the public
you: how long have u been in business? and how do i know you are legit?
you: would u recommend your mom a policy?
Kevin: been in business for 4 yrs
Kevin: my mom has me to deal with service problems.
you: you mean you do her repair work and she doesn't use mutual warranty?
you: lol
Kevin: that is correct
you: lucky her...
you: and you are in colorado?
Kevin: yes
you: cool
you: seems like a nice town
you: hey
you: kev
you: ?
you: i mean dev
you: this is dev, right?
Kevin: Who is Dev?
you: isn't that a nick for kev?
Kevin: i was not aware of that
you: i thought it was a common nick for kev in some parts of the world
Kevin: You have a great day. Give us one more day to have the phones up, and give us a call back
you: especially in Panama, because that's where i heard Dev, a.k.a Kev, got arrested for fraud....Rest assured, I and everyone else you have cheated in this world will make sure you guys pay for what you've done. I wouldn't sleep too lightly.
Kevin: excuse me?
Kevin: I would be careful with any threats
Kevin: I know you are in (state), from IP address xx.xxx.xxxx.xxx
Kevin: (city, state).
Kevin: I have no idea what you are talking about... so back off

Kevin ends the conversation before I can tell him that he is NOT in colorado, he hasn't worked for them for 6 mths, the office that is in Panama is closed, his company is public news in colorado and all across the internet, and the phones will not be back up in one day.

I can't believe this guy is still up and running. Has he been released? If not, who else is running this scam? what's scary is that safeshoppingnetwordotcom has MW listed as most reliable home warranty program. Is this his site as well?!?

ushomewarranties · #26 09-14-2006, 09:40 PM

US Home Warranties ushomewarranties.com ushw

mlstanhope · #27 09-17-2006, 07:42 PM

I spoke with the DA in Denver & the AG's office, supposedly Vadim Verveda has been arrested in Panama. We've got to contact everyone and anyone we can to get this guy extradited to the USA and got him on RICO and fleeing the country. Post you complaints with the FBI's internet crime complaint center at www.ic3.gov. Also file with the FBI, the BBB, you local police department. Keep all records of correspondance, attempts of correspondence, times, dates, who you talked to, etc...Is there anyone out there who has legal connections? This is a class action ready. Included in the suit should be Merchant Services, the company that is handling their internet transactions. They have been informed that Mutual has defrauded their customers and that they are a party to the crime since they are continuing to transact on Mutual's behalf. We need to organize and pursue if we have any chance of seeing justice or any of our money again.

***Update...I've been contacting class action attorneys & Interpol

tiredofthebs · #28 11-02-2006, 03:32 AM

I will not go into my issues because as everyone can see I am not the only one. Thank you to all who have posted on here.... I too feel like I am at the end of my rope. I filed a complaint with the IC3 today and am willing to join any class action lawsuit. I wish I had connections in that department, but dont. I have never had to deal with any bs like this before, so if there are other things I need to do, please let me know!!!

I tried to call the number listed on the "US Warranty" page. The person informed me that "some 'yoyo' jumped to conclusions and posted that on there". They are not affiliated with them. (But who knows what to belive any more. He said they took their website down) So if anyone is thinking about calling the number on this page, don't waste your time like I did... it will get you nowhere. Nor will any of the email addresses or phone numbers listed on Mutual's site.

baltimore md · #29 11-27-2006, 03:46 AM

does anyone have any advice about how to get the money back that was stolen by mutual warranty or is it just a total loss. i have complained to the FBI, BBB, Consumer Affairs and all other similar sites. i was told by my bank that a charge can not be reversed after 30 days, but is there a catch when money is taken in a scam.

HCWARRANTY · #30 03-27-2007, 02:17 AM

HOME COMFORT WARRANTY = MUTUAL WARRANTY

THIS COMPANY IS JUST MUTUAL WARRANTY UNDER A NEW NAME COMING TO RIP US OFF AGAIN. DON'T FALL FOR IT.

I HAVE POSTED SOME PICTURES BELOW TO SHOW YOU THE PROOF.

1. THEIR HEADQUARTERS IS IN A RESIDENTIAL NEIGHBORHOOD.
2. THEY BOTH OPERATE OUT OF THE COUNTRY OF PANAMA
3. THE SAME COMPANY (LOCATED IN PANAMA) CREATED BOTH WEBSITES.

I SPOKE TO 3 SALES REPRESENTATIVES TODAY WHO ALL TOLD ME THEY ARE LOCATED IN DELAWARE. WITHOUT PREJUDICE I ASKED ALL 3 WHY THEY HAD SPANISH ACCENTS IN DELAWARE, EVEN THE RECORDING ON THEIR 800 # HAS A WOMAN WITH A SPANISH ACCENT, I FINALLY PRYED IT OUT OF THIRD GUY, THEY ARE LOCATED IN DA DA DA PANAMA

LOOK CLOSELY AT THE PHOTOS BELOW WITH MY NOTES.

hcwarranty.com scam hcwarranty.com sucks
home comfort warranty scam
home comfort warranty sucks

HCWARRANTY · #31 04-26-2007, 08:49 PM

Patriot Home Warranty Scam is Mutual Warranty Just a New Name

These guys have to stop trying to steal our money. They have opened 3 other companies since the mutual warranty scam. They have opened patriot home warranty, home comfort warranty, & us home warranties. STOP TRYING TO STEAL AND GET A JOB

I have posted some images from their website, pictures are worth a thousand words.

Picture 1.
From the about us section of the website - says they are based in boise idaho.

Picture 2.
from the contact us section of the website, says they are in delaware. MAKE UP YOUR MIND. Also remember a short lived hcwarranty.com / home comfort warranty scam that was proven to be mutual warranty, then they suddenly disappeared.

Picture 3.
Avans technologies, just happens to be AVANS.CA. The CA means canada - like devon johnston or vadim verveda or MUTAL WARRANTY SCUMBAGS. I guess he didnt want to use his panama web designer this time.

Picture 4.
I got a quote but the quote price is blank and I was only customer number p52 which logs in consecutive order. What kind of idiot would advertise a website that doesnt even work
Picture 5. They are open 24 hours a day but I can't even reach them at 11AM. Also in business since 2002 but no one has ever heard of them before. I smell BS.

Picture 6.
this is from the who is lookup, they are in business since 2002 but they just purchased the name patriothomewarranty.com on oct 30 2006. SMELL THE BS YET?????

Patriot Home Warranty Scam is Mutual Warranty Just a New Name

These guys have to stop trying to steal our money. They have opened 3 other companies since the mutual warranty scam. They have opened patriot home warranty, home comfort warranty, & us home warranties. STOP TRYING TO STEAL AND GET A JOB

I have posted some images from their website, pictures are worth a thousand words.

Picture 1.
From the about us section of the website - says they are based in boise idaho.

Picture 2.
from the contact us section of the website, says they are in delaware. MAKE UP YOUR MIND. Also remember a short lived hcwarranty.com / home comfort warranty scam that was proven to be mutual warranty, then they suddenly disappeared.

Picture 3.
Avans technologies, just happens to be AVANS.CA. The CA means canada - like devon johnston or vadim verveda or MUTAL WARRANTY SCUMBAGS. I guess he didnt want to use his panama web designer this time.

Picture 4.
I got a quote but the quote price is blank and I was only customer number p52 which logs in consecutive order. What kind of idiot would advertise a website that doesnt even work
Picture 5. They are open 24 hours a day but I can't even reach them at 11AM. Also in business since 2002 but no one has ever heard of them before. I smell BS.

Picture 6.
this is from the who is lookup, they are in business since 2002 but they just purchased the name patriothomewarranty.com on oct 30 2006. SMELL THE BS YET?????

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HCWARRANTY · #32 04-27-2007, 01:05 AM

--------------------------------------------------------------------------------

LOOK AT THIS. PATRIOT HOME WARRANTY WAS JUST INCORPORATED ON 3/19/07.

THESE PEOPLE SHOULD BE ASHAMED OF THEMSELVES

HCWARRANTY · #33 05-31-2007, 08:34 PM

Nationwide Home Warranty Scam / Nationwidehomewarranty.com Scum Sucks complaints
--------------------------------------------------------------------------------
NATIONWIDE HOME WARRANTY = MUTUAL WARRANTY
THIS COMPANY IS JUST MUTUAL WARRANTY UNDER A NEW NAME COMING TO RIP US OFF AGAIN. DON'T FALL FOR IT.
I HAVE POSTED SOME PICTURES BELOW TO SHOW YOU THE PROOF.
1. THEY HAVE JUST OPENED FOR BUSINESS ON MARCH 7, 2007
2. THEY DO NOT EVEN BOTHER TO GIVE HEADQUARTERS LOCATION ONLY A PO BOX
3. THE SAME COMPANY (LOCATED IN PANAMA) CREATED BOTH WEBSITES.
THIS IS THE FOURTH COMPANY MUTUAL WARRANTY HAS TRIED TO OPEN, US HOME WARRANTIES, PATRIOT HOME WARRANTY, AND HOME COMFORT WARRANTY ARE ALL NOW OUT OF BUSINESS. HOW MANY TIMES IS THIS GUY GOING TO TRY TO STEAL OUR HARD EARNED MONEY.
I TRIED TO CALL TO VERIFY INFORMATION, BUT I GUESS THEY ARE NOT OPEN 24 HOURS A DAY AS THEY CLAIM. I WILL CALL AGAIN AND UPDATE IF THEY EVEN BOTHER TO ANSWER THE PHONES DURING THE DAY.
DON'T LET THIS VADIM VERVEDA MUTUAL WARRANTY OR WHOEVER THIS GUY IS STEAL OUR MONEY AGAIN. LETS SHUT HIM DOWN AND GET SOMEONE TO PUT HIM IN PRISON. ENOUGH ALREADY.
LOOK CLOSELY AT THE PHOTOS BELOW WITH MY NOTES.

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gotscammedbymutual · #34 06-13-2007, 02:35 AM

Re: All Mutual Warranty complaints here

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i just stumble upon this thing. i'm gonna copy paste it so everyone can see it. i'll be doing it all over scam.com.

Re: VADIM'S DAD HAS BEEN TRACKED DOWN!
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LISTEN UP GUYS. SOMEONE WAS NICE ENOUGH TO SHARE THIS TIDBIT ON RUSSIAN SCAM ARTIST VADIM VERVEDA AKA DEVON JOHNSTON. MAYBE WE COULD STILL GET OUR MONEY BACK SOMEHOW. HIS FATHER HAS BEEN TRACKED DOWN. READ ON!!!!!!!

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Hi guys

I found some pretty solid information regarding this Goof. I worked for Mutual Warranty way back in 2005 and I have been following this Goof for a while now. He skiped town on me and owes me 5k. I thought it was a legit company until one day he just left. Anyways, this just came to me, I remember when he was working here his dad would come in and help him out. His Dad's name is Gary Johnston and he is very involved in Rugby Canada. He would know where he is. Now I looked up his Dad and tracked him down. His phone number is 250-388-7441. His Dad I know was also involved in the company, his Dad would also put money into the company and therefore is just as liable. His dads email address is garyjohnston@hotmail.com. He lives in Oak Bay on Vancouver Island in the city of Victoria , British Columbia, Canada. Anyways I have tried to contact him here today but no luck. If we all try maybe we will get some where. His Father is an accomplise. Its a new lead......Lets get this Goof F%&$

Johnston, Devon more info
822 Mann Ave
Victoria, BC V8Z 3C4
(250) 721-3332